In here your CMG certificate chain should include the correct certificate chain. as you can see in the illustration, the issuer of this certificate can’t be found, and as such our trust is broken. To fix the issue, copy and import your missing root certificate(s) to the Azure cloud management gateway server.After the process of installing the workgroup clients in the internal network is completed and the clients go to the Internet, they are unable to communicate the cmg. I think the root problem is that they were unable to register to the internal MP-HTTPS server during the task and get the token. PKI cert for cmg issued from our internal CA.The CMG connection analyzer tool fails when testing the CMG channel for a management point that uses a replica database. Errors resembling the following are recorded in the CCM_STS.log Return code: 500, Description: Failed to get info from DB, System.Data.SqlClient.SqlException (0x80131904): Invalid object name 'fn_GetUserResourceMapping'. Sep 6, 2021 · Prajwal Desai. Prajwal Desai is a Microsoft MVP in Intune and SCCM. He writes articles on SCCM, Intune, Windows 365, Azure, Windows Server, Windows 11, WordPress and other topics, with the goal of providing people with useful information. Click on Add. Click on Search and then you will be prompted to login to your Azure tenant and then select the existing group in Azure AD. Click on Apply. The Azure AD synchronization happens every five minutes. It’s a one-way process, from SCCM to Azure AD.Failed to get ConfigMgr token with Azure AD token. Status code is '401' and status description is 'CMGConnector_Unauthorized'. A possible reason for this failure is the CMG connection point failed to forward the message to the management point. The management point returned the following error: 'Unauthorized'.Sounds like you need to reconfigure it to use HTTPS. We've resolved this, apparently it was becuase we needed to use /mp: https://SCCMServer.FQDN for an install parameter. We were missing the "https://" previously.In the Configuration Manager console, go to Administration > Site Configuration > Servers and Site System Roles, and then select <SiteSystemName> in the right pane. In the bottom pane, right-click Software Update Point and then click Properties. On the General tab, specify or verify the WSUS configuration port numbers.Oct 28, 2022 · This article describes an issue in which content can't be downloaded from a cloud management gateway (CMG) that functions as a cloud distribution point (DP), and you receive an WINHTTP_CALLBACK_STATUS_FLAG_CERT_CN_INVALID error message. Original product version: Configuration Manager (current branch) Original KB number: 4495265 Symptoms I have set up Configuration Manager by the book. I had to integrate it with an existing WSUS and SQL Server. I have not been able to successfully push the agent to the three workstations that I tried. Oddly, one workstation installed a little better than the other one, but neither is fully...Once the device token works, the request is sent to internal MP via CMG to get a CCM token. Client must get a CCM token successfully before accessing internal resources. CCM_STS.log available on the Management Point enabled for CMG traffic is a good place to know if CCM token was issued successfully. ProcessRequest - Start CCM_STSConnect to the CMG service to see if it's running. Failed to connect to the CMG service. Unexpected response status code is NameResolutionFailure. For more information, see SmsAdminUI.log. Check configuration settings of the CMG service is up to date. Configuration version of the CMG service should be 5. Failed to get CMG service metadata.Failed to get ConfigMgr token with Azure AD token. Status code is '403' and status description is 'CMGConnector_Un-authorizedrequest'. A possible reason for this failure is the CMG connection point failed to forward the message to the management point. The management point returned the following error: 'Un-authorizedrequest'.Mike Gorski 41. Mar 3, 2021, 2:40 PM. I have set up a CMG recently and I am having trouble trying to install the SCCM agent over the internet using token based authentication. The errors I am seeing seem to indicate a certificate trust issue but there should be no need for certs for this to work. My test PC is in a workgroup and has never ...The CRL is not reachable from internet so I disabled CRL check on the site and during setup. Does it matter if I disabled CRL checking on site after everything was setup I can't exactly remember when I changed the setting.Cloud Management Gateway - client side problems. SOLVED It seems like it solved itself or by me rebooting the primary site server and/or the CMG. CMG is set up in our CM 1910 env by using a public wildcard certificate. That is all green in the console, as well as the CMG connection point. We are using Enhanced HTTP and hope to use AAD identity ...Jun 21, 2020 · we do have the cmg configured as a distribution point. CMG distro was up and working prior to the upgrade, however this would be the first time a client upgrade would have happened over cmg. we now have around 20 devices with a client, however I believe these were likely devices that came back on the intranet and got the client while onsite. ClientLocation 19/08/2020 17:39:37 2624 (0x0A40) Raising pending event: instance of CCM_CcmHttp_Status { DateTime = "20200819163937.494000+000"; HostName = "cmg.cmg.net"; HRESULT = "0x80072f8f"; ProcessID = 444; StatusCode = 8; ThreadID = 2624; }; ClientLocation 19/08/2020 17:39:37 2624 (0x0A40) Failed in WinHttpSendRequest API, ErrorCode ... Apr 15, 2020 · we set up a testing environment for bitlocker purposes and because of new features for bitlocker we updated yesterday from 1910 to 2002. Update was done fine but now our 3 clients dont contact SCCM anymore. we tried to install new ccm client manually but ccmsetup.log shows a lot of errors. After checking PKI we solved on problem and clients can ... SCCM 1806 onwards, you have a new in-console utility called CMG connection analyzer. This utility is for real-time verification to help CMG-related troubleshooting. The SCCM in-console utility checks the current status of the service and the communication channel through the CMG connection point to any management points that allow CMG traffic.Jun 21, 2020 · we do have the cmg configured as a distribution point. CMG distro was up and working prior to the upgrade, however this would be the first time a client upgrade would have happened over cmg. we now have around 20 devices with a client, however I believe these were likely devices that came back on the intranet and got the client while onsite. Jun 2, 2021 · Hello guys, Since two days ago, our Windows 10 client computers stopped reporting currently logged on users and are showing offline, although they're.. Sep 27, 2020 · CMG Connection point. CMG status is ready and connection point is in Connected status. On the client machine--> Control panel--> Configuration Manager-->Network tab shows the Internet-based MP FQDN correctly which is the CMG. Assigned the new MP site system to the boundary group and confirmed that the client is able to identify the available MPs. Nov 9, 2022 · Error: 0x87d00231 ClientIDManagerStartup 08/11/2022 5:49:12 PM 5540 (0x15A4) RegTask: Failed to send registration request. Error: 0x87d00231 ClientIDManagerStartup 08/11/2022 5:49:12 PM 5540 (0x15A4) [RegTask] - Sleeping for 60 seconds ... Jan 15, 2021 · Specify a name and select Cloud Management, click Next. In this step, the Azure Administrator will be required to create the web app and native client app. Click on Browse for the Web app. Click on Create. Click the Sign in and provide Azure administrator credentials. Default names do just fine. Error: 0x87d00231 ClientIDManagerStartup 08/11/2022 5:48:12 PM 5540 (0x15A4) RegTask: Failed to send registration request. Error: 0x87d00231 ClientIDManagerStartup 08/11/2022 5:48:12 PM 5540 (0x15A4) [RegTask] - Sleeping for 60 seconds ...Expert-led, virtual classes. Microsoft Virtual Academy. Free Windows Server 2012 courses. Microsoft Official Courses On-Demand. MCSE Cloud Platform and Infrastructure. MCSE: Mobility. MCSE: Data Management and Analytics. MCSE Productivity. Find technical communities in your area.Hi, I have configured a CMG and deployed to PKI certificate to Client for authentication. However still clients not get registered through CMG. Please help. Location Service ...When I run the connection analyzer it's failing on a couple of steps: Failed to connect to the CMG service. Unexpected response status code is NameResolutionFailure. For more information, Configuration version of the CMG service should be 1. Failed to get CMG service metadata.Jul 20, 2018 · Failed to get ConfigMgr token with Azure AD token. Status code is ‘503’ and status description is ‘CMGConnector_ServiceUnavailable’. A possible reason for this failure is the CMG connection point failed to forward the message to the management point. The management point returned the following error: ‘ServiceUnavailable’. Apr 30, 2020 · Today I wanted to share with you a series of short videos that offer tips on how to address and mitigate common issues you might encounter when setting up the cloud management gateway (CMG) as part of your Configuration Manager environment. Before we begin, a quick reminder that the Microsoft Endpoint Manager admin center can be accessed ... After the process of installing the workgroup clients in the internal network is completed and the clients go to the Internet, they are unable to communicate the cmg. I think the root problem is that they were unable to register to the internal MP-HTTPS server during the task and get the token. PKI cert for cmg issued from our internal CA.Mar 7, 2019 · Connect to the CMG service to see if it's running. Failed to connect to the CMG service. Unexpected response status code is NameResolutionFailure. For more information, see SmsAdminUI.log. Check configuration settings of the CMG service is up to date. Configuration version of the CMG service should be 5. Failed to get CMG service metadata. Max 10 retries. ccmsetup 2020-07-20 10:29:09 5876 (0x16F4) Updated security on object C:\Windows\ccmsetup\. ccmsetup 2020-07-20 10:29:09 5876 (0x16F4) Sending state '100'... ccmsetup 2020-07-20 10:29:09 5876 (0x16F4) Updating MDM_ConfigSetting.ClientDeploymentErrorCode with value 0 ccmsetup 2020-07-20 10:29:09 5876 (0x16F4) Failed to get client ...Since we are using Internal PKI cert on CMG, I have exported the Root certificate and imported into DMZ server, Installation went fine and client was able to communicate well after the installation. It received all policies and able to push software updates/apps. Failed to get ConfigMgr token with Azure AD token. Status code is '401' and status description is 'CMGConnector_Unauthorized'. A possible reason for this failure is the CMG connection point failed to forward the message to the management point. The management point returned the following error: 'Unauthorized'.After the process of installing the workgroup clients in the internal network is completed and the clients go to the Internet, they are unable to communicate the cmg. I think the root problem is that they were unable to register to the internal MP-HTTPS server during the task and get the token. PKI cert for cmg issued from our internal CA.Sep 6, 2021 · Prajwal Desai. Prajwal Desai is a Microsoft MVP in Intune and SCCM. He writes articles on SCCM, Intune, Windows 365, Azure, Windows Server, Windows 11, WordPress and other topics, with the goal of providing people with useful information. Apr 30, 2020 · Today I wanted to share with you a series of short videos that offer tips on how to address and mitigate common issues you might encounter when setting up the cloud management gateway (CMG) as part of your Configuration Manager environment. Before we begin, a quick reminder that the Microsoft Endpoint Manager admin center can be accessed ... Feb 2, 2021 · Feb 2, 2021, 2:30 AM. Hi all, We have SCCM 2002 , after the CMG implementation , when we force the client to internet , sccm client not reporting to SCCM site server, with below error , any suggestion pls. Failed to get CMG metadata 0x87d00227. Failed to get management points from XXXXX. Error 0x87d00227. Clients failed to connect to CMG MP in the cloud, Site is configured to E-http Client are AAD hybrid. Thanks LocationServices.log: MapNLMCostDataToCCMCost() returning Cost 0x1 LocationServices 27/06/2021 09:28:14 2088 (0x0828)In the Site Properties under client communications the option 'Check CRL' was checked. In our environment the CRL is not published. This setting caused the authentication to fail as it is unable to retrieve the CRL information. After unchecking that option and reinstalling the SCCM agent from the primary site, the authentication is now working.Error: 0x87d00231 ClientIDManagerStartup 11/20/2017 3:58:37 PM 2888 (0x0B48) RegTask: Failed to send registration request. Error: 0x87d00231 ClientIDManagerStartup 11/20/2017 3:58:37 PM 2888 (0x0B48)Feb 6, 2020 · Logged. #1. February 06, 2020, 08:03:52 AM. 0x87D00669 = Not able to get software updates content locations at this time. This means the client can't find the update in the DP's. Please make sure your package is distributed and boundaries set up. Max 10 retries. ccmsetup 2020-07-20 10:29:09 5876 (0x16F4) Updated security on object C:\Windows\ccmsetup\. ccmsetup 2020-07-20 10:29:09 5876 (0x16F4) Sending state '100'... ccmsetup 2020-07-20 10:29:09 5876 (0x16F4) Updating MDM_ConfigSetting.ClientDeploymentErrorCode with value 0 ccmsetup 2020-07-20 10:29:09 5876 (0x16F4) Failed to get client ...In here your CMG certificate chain should include the correct certificate chain. as you can see in the illustration, the issuer of this certificate can’t be found, and as such our trust is broken. To fix the issue, copy and import your missing root certificate(s) to the Azure cloud management gateway server. marking this as solved as it seems like i am stuck with PKI for the time being :( it's a pain because it stops the SCCM client registering quickly enough after a task sequence and I get loads of PCs without hardware inventory because IT shut them down and shipped them out to someone before the client registered, or before it ran hardware inventory.Sep 17, 2020 · We have a customer that has a functional ConfigMgr (CB 2006) environment with a newly configured CMG and Co-Management enabled. All of the CMG related settings and EHTTP settings are enabled. Machines that are Hybrid-AD joined and already have the ConfigMgr client are able to communicate and download software from the CMG. Logged. #1. February 06, 2020, 08:03:52 AM. 0x87D00669 = Not able to get software updates content locations at this time. This means the client can't find the update in the DP's. Please make sure your package is distributed and boundaries set up.After upgrading SCCM to the latest version, the OSD stopped working completely. The smsts.log revealed the error: "Sending with Winhttp failed 80072f8f." I'llLogged. #1. February 06, 2020, 08:03:52 AM. 0x87D00669 = Not able to get software updates content locations at this time. This means the client can't find the update in the DP's. Please make sure your package is distributed and boundaries set up.CMG Connection point. CMG status is ready and connection point is in Connected status. On the client machine--> Control panel--> Configuration Manager-->Network tab shows the Internet-based MP FQDN correctly which is the CMG. Assigned the new MP site system to the boundary group and confirmed that the client is able to identify the available MPs.Locationservices.log indicates "Failed to get CMG metadata 0x87d00231" and if I restart the smsagent service while internet connected I'm seeing what looks like it's referencing a certificate error: Successfully queued event on HTTP/HTTPS failure for server 'CMG.CENTRALUS.CLOUDAPP.AZURE.COM'.Sounds like you need to reconfigure it to use HTTPS. We've resolved this, apparently it was becuase we needed to use /mp: https://SCCMServer.FQDN for an install parameter. We were missing the "https://" previously.After the process of installing the workgroup clients in the internal network is completed and the clients go to the Internet, they are unable to communicate the cmg. I think the root problem is that they were unable to register to the internal MP-HTTPS server during the task and get the token. PKI cert for cmg issued from our internal CA. Failed to get ConfigMgr token with Azure AD token. Status code is '401' and status description is 'CMGConnector_Unauthorized'. A possible reason for this failure is the CMG connection point failed to forward the message to the management point. The management point returned the following error: 'Unauthorized'.This check occurs every 25 hours, when the SMS Agent Host service starts or when it detects a network change. When the client connects to the site and learns of a CMG, it automatically updates this valu e. After learning about CMG, Internet Management Point values will be updated. SCCM Client side log validationApr 10, 2019 · Failed to get ConfigMgr token with Azure AD token. Status code is '403' and status description is 'CMGConnector_Un-authorizedrequest'. A possible reason for this failure is the CMG connection point failed to forward the message to the management point. The management point returned the following error: 'Un-authorizedrequest'. The ping test will fail, that’s normal, but it should still resolve the cmg host name with an ip. If you see a warning in the browser it means that your device does not trust the cmg server authentication certificate, you’ll have to fix that issue first. Your device needs a client auth cert that chains to the same root.Jul 20, 2018 · Failed to get ConfigMgr token with Azure AD token. Status code is ‘503’ and status description is ‘CMGConnector_ServiceUnavailable’. A possible reason for this failure is the CMG connection point failed to forward the message to the management point. The management point returned the following error: ‘ServiceUnavailable’. Connect to the CMG service to see if it's running. Failed to connect to the CMG service. Unexpected response status code is NameResolutionFailure. For more information, see SmsAdminUI.log. Check configuration settings of the CMG service is up to date. Configuration version of the CMG service should be 5. Failed to get CMG service metadata.ERROR: TaskManager: Task [AnalyticsCollectionTask: Service MyServicecmg] has failed. Exception Microsoft.WindowsAzure.Storage.StorageException, The remote server returned an error: (404) Not Found.. We have attempted to delete and recreate the CMG multiple times but come across the same issue.Jul 21, 2023 · The Clients use internal PKI certs and CMG uses a public wildcard cert. When I put one of the Clients on the Internet and tried to get an app installed, the attempt failed, as well, the Client went grey in SCCM console. I checked the Client settings and found it knows about CMG, but cannot connect to it. in ccmMessaging.log I saw: Jul 22, 2019 · My lab recently started playing up when I noticed clients weren’t receiving any new policies. TDLR (it’s not even that long!): a while ago I moved my SUP/WSUS off host from the site server that also hosted a MP. [ccmsetup] Failed to get MDM_ConfigSetting instance, 0x80041010_We decided to tackle the errors in SMS_CloudConnector.log that indicated the connector role was unable to connect on port 10140, even though according to the documentation that port (and the rest of the range, 10124-10156) were only required if running more than one VM instance for the CMG. This required a firewall change to allow the ...CMG stopped servicing clients overnight Between 10pm and 11pm last night it appears our CMG stopped servicing clients. Locationservices.log indicates "Failed to get CMG metadata 0x87d00231" and if I restart the smsagent service while internet connected I'm seeing what looks like it's referencing a certificate error: Jun 2, 2021 · Hello guys, Since two days ago, our Windows 10 client computers stopped reporting currently logged on users and are showing offline, although they're.. Sep 17, 2020 · We have a customer that has a functional ConfigMgr (CB 2006) environment with a newly configured CMG and Co-Management enabled. All of the CMG related settings and EHTTP settings are enabled. Machines that are Hybrid-AD joined and already have the ConfigMgr client are able to communicate and download software from the CMG. This check occurs every 25 hours, when the SMS Agent Host service starts or when it detects a network change. When the client connects to the site and learns of a CMG, it automatically updates this valu e. After learning about CMG, Internet Management Point values will be updated. SCCM Client side log validation Expert-led, virtual classes. Microsoft Virtual Academy. Free Windows Server 2012 courses. Microsoft Official Courses On-Demand. MCSE Cloud Platform and Infrastructure. MCSE: Mobility. MCSE: Data Management and Analytics. MCSE Productivity. Find technical communities in your area.My lab recently started playing up when I noticed clients weren’t receiving any new policies. TDLR (it’s not even that long!): a while ago I moved my SUP/WSUS off host from the site server that also hosted a MP.Locationservices.log indicates "Failed to get CMG metadata 0x87d00231" and if I restart the smsagent service while internet connected I'm seeing what looks like it's referencing a certificate error: Successfully queued event on HTTP/HTTPS failure for server 'CMG.CENTRALUS.CLOUDAPP.AZURE.COM'.Mar 16, 2016 · To Resolve: Change the registry key value (DisableRenegoOnClient) from 1 to 0 and restart the CCMExec service. reg add "hklm\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL" -v DisableRenegoOnClient /t REG_DWORD /d 0 /f. powershell -executionpolicy bypass -command restart-service ccmexec. PS. Good afternoon Everyone! So my SCCM client will not install nor adequately communicate with any systems that did not already have the client installed prior to my MP failing. Luckily I fixed my MP, but I can only communicate with clients that were previously installed. And it communicates...Sep 27, 2020 · CMG Connection point. CMG status is ready and connection point is in Connected status. On the client machine--> Control panel--> Configuration Manager-->Network tab shows the Internet-based MP FQDN correctly which is the CMG. Assigned the new MP site system to the boundary group and confirmed that the client is able to identify the available MPs. Jun 27, 2021 · Hi, I have installed in our environment SCCM CMG and the client is unable to receive software updates. This is what I see in WUAHandler.log: Its a WSUS Update Source type ({A4BF5916-DF74-44C1-BF58-68AE14A43278}), adding it. … This check looks at the following settings: In the Configuration Manager console, go to the Administration workspace, expand Site Configuration, and select the Sites node. Select a site, and then in the ribbon select Properties. Switch to the Communication Security tab. Configure one of the following options:In the Site Properties under client communications the option 'Check CRL' was checked. In our environment the CRL is not published. This setting caused the authentication to fail as it is unable to retrieve the CRL information. After unchecking that option and reinstalling the SCCM agent from the primary site, the authentication is now working.Dec 16, 2022 · Thought id throw 2 cents in here, Brilliant mark up Prajwal, been a fan for awhile. if your running an earlier version of SCCM – Ver 2107. MS came back with a workaround (and officially confirmed it as a bug still present in 2107).
The CMG connection analyzer tool fails when testing the CMG channel for a management point that uses a replica database. Errors resembling the following are recorded in the CCM_STS.log Return code: 500, Description: Failed to get info from DB, System.Data.SqlClient.SqlException (0x80131904): Invalid object name 'fn_GetUserResourceMapping'.. Best children
Apr 14, 2020 · Cloud Management Gateway Choices. In most ways, a Cloud Management Gateway (CMG) in Microsoft Endpoint Configuration Manager (ConfigMgr) greatly simplifies any organization’s path to managing their Internet-connected Windows systems. Namely, you don’t have to worry about adding any on-premises infrastructure. Mar 19, 2018 · ClientIDManagerStartup 3/16/2018 9:13:33 AM 7968 (0x1F20) CCM Identity is in sync with Identity stores ClientIDManagerStartup 3/16/2018 9:13:33 AM 7968 (0x1F20) Begin searching client certificates based on Certificate Issuers ClientIDManagerStartup 3/16/2018 9:13:33 AM 7968 (0x1F20) Certificate Issuer 1 [CN=Entrust Root Certification Authority ... Jun 27, 2021 · Hi, I have installed in our environment SCCM CMG and the client is unable to receive software updates. This is what I see in WUAHandler.log: Its a WSUS Update Source type ({A4BF5916-DF74-44C1-BF58-68AE14A43278}), adding it. … Hello guys, Since two days ago, our Windows 10 client computers stopped reporting currently logged on users and are showing offline, although they're..Jul 20, 2018 · Failed to get ConfigMgr token with Azure AD token. Status code is ‘503’ and status description is ‘CMGConnector_ServiceUnavailable’. A possible reason for this failure is the CMG connection point failed to forward the message to the management point. The management point returned the following error: ‘ServiceUnavailable’. Jan 15, 2021 · Specify a name and select Cloud Management, click Next. In this step, the Azure Administrator will be required to create the web app and native client app. Click on Browse for the Web app. Click on Create. Click the Sign in and provide Azure administrator credentials. Default names do just fine. However, I've hit a wall when switching the MP over to HTTPS. The clients still continue to use HTTP! For the record, the overall Client Security settings are still set to 'HTTP or HTTPS' (without Enhanced HTTP turned on). From CCMEVAL I can see that it clearly tries to use HTTP. Client is set to use HTTPS when available. The current state is 480. Successfully queued event on HTTP/HTTPS failure for server 'CMG.CLOUDAPP.NET'. CcmMessaging 08-02-2022 9.41.45 AM 23900 (0x5D5C) Post using domain\user security context failed due to Integrated Windows Authentication failure CcmMessaging 08-02-2022 9.41.45 AM 23900 (0x5D5C)we do have the cmg configured as a distribution point. CMG distro was up and working prior to the upgrade, however this would be the first time a client upgrade would have happened over cmg. we now have around 20 devices with a client, however I believe these were likely devices that came back on the intranet and got the client while onsite.Go to Monitoring / Cloud Management. Natiguate to the bottom of the Dashboard, in the Cloud Management Gateway Statistics section. From there you can validate that there’s some client communicating and their authentication methods. If there’s anything wrong, the next step is to use the Cloud Management Gateway Connection Analyser.However, I've hit a wall when switching the MP over to HTTPS. The clients still continue to use HTTP! For the record, the overall Client Security settings are still set to 'HTTP or HTTPS' (without Enhanced HTTP turned on). From CCMEVAL I can see that it clearly tries to use HTTP. Client is set to use HTTPS when available. The current state is 480.Apr 30, 2020 · Today I wanted to share with you a series of short videos that offer tips on how to address and mitigate common issues you might encounter when setting up the cloud management gateway (CMG) as part of your Configuration Manager environment. Before we begin, a quick reminder that the Microsoft Endpoint Manager admin center can be accessed ... Good afternoon Everyone! So my SCCM client will not install nor adequately communicate with any systems that did not already have the client installed prior to my MP failing. Luckily I fixed my MP, but I can only communicate with clients that were previously installed. And it communicates...Hi, I have configured a CMG and deployed to PKI certificate to Client for authentication. However still clients not get registered through CMG. Please help. Location Service ...Oct 28, 2022 · This article describes an issue in which content can't be downloaded from a cloud management gateway (CMG) that functions as a cloud distribution point (DP), and you receive an WINHTTP_CALLBACK_STATUS_FLAG_CERT_CN_INVALID error message. Original product version: Configuration Manager (current branch) Original KB number: 4495265 Symptoms .